Effective Date: April 16th , 2026.
SurplusTractorParts.com*(the “Site”) is operated by Consolidated Sellers Inc.(“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, create an account, contact us, or purchase products.

By using the Site, you consent to the practices described in this Policy.

1) Information We Collect

A. Information You Provide to Us

We collect personal information you provide directly, including:

Contact information:name, email address, phone number Billing/shipping information: shipping address, billing address Order details: items purchased, quantities, order notes, return requests, core returns Account information:username, password (stored by our platform provider), preferences
Communications:*messages you send us by email, contact form, chat, or phone, including support and warranty requests

B. Payment Information

Payments are processed by third-party payment processors (e.g., [Shopify Payments/Stripe/PayPal/Authorize.net]). We do not store full credit card numbers. Payment processors may collect payment card details and related identifiers in accordance with their own privacy policies.

C. Information Collected Automatically

When you use the Site, we may collect certain technical and usage information, such as:

IP address, device identifiers, browser type, operating system
Pages viewed, links clicked, time spent, referral URLs
Approximate location inferred from IP address
Cookies and similar technologies (see “Cookies” below)

D. Information from Third Parties

We may receive information from:

Shipping carriers and logistics providers (delivery updates, address validation)
Fraud prevention and payment verification services
Analytics and advertising partners (inferences about site usage)

2) How We Use Your Information

We use personal information for purposes including:

Order processing and fulfillment: confirm orders, ship products from our U.S. fulfillment locations (including Florida and other US states), provide tracking, handle delivery issues
Customer support: respond to inquiries, manage returns/refunds, handle warranty or defect claims, and manage core charge processes for reman/exchange items
Account management: create and administer your account, authenticate logins
Payment and fraud prevention:verify transactions, prevent unauthorized activity, comply with platform/payment rules Site improvement: analyze traffic, improve product listings, inventory presentation, and user experience Marketing and communications:send order updates, service emails, and (where permitted) promotional messages
Legal and compliance: comply with applicable laws, enforce our Terms & Conditions, and maintain records for tax and accounting

3) Advertising and Remarketing (Meta & Google)

We advertise using Meta (Facebook/Instagram) and Google. These platforms may use cookies/pixels to:

measure ad performance (e.g., purchases, leads)
attribute conversions
build audiences for remarketing (showing ads to people who previously visited the Site)
deliver interest-based ads based on browsing activity (where permitted)
Your Choices for Meta & Google Ads
Cookie settings on our Site: use our cookie banner/settings (where available) to limit advertising cookies.
Meta ad preferences: you can adjust ad settings in your Meta account.
Google ad preferences: you can adjust ad personalization settings in your Google account.
Browser controls: block third-party cookies and clear cookies periodically.

We do not control how Meta or Google process your data as independent controllers/processors; their practices are governed by their respective privacy policies.

4) Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

enable Site functionality (cart, checkout, login)
remember preferences
understand how the Site is used (analytics)
measure marketing performance and show relevant ads (where applicable)

You can control cookies through your browser settings. Disabling cookies may limit Site functionality.

5) When We Share Your Information

We may share information with:

A. Service Providers (Processors)

Vendors who help us operate the Site and fulfill orders, such as:

WooCommerce/WordPress hosting providers
Payment processors (e.g., Stripe/PayPal)
Shipping carriers and logistics providers
Email and customer support tools
Analytics providers (e.g., Google Analytics)
Advertising platforms (Meta, Google) for measurement and campaign delivery
Security/fraud prevention tools

These providers are authorized to use personal information only as necessary to provide services to us.

B. Legal and Compliance

We may disclose information if required by law, subpoena, court order, or governmental request, or to protect rights, property, and safety.

C. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

D. With Your Direction

We may share information when you instruct or authorize us to do so.

We do not sell personal information for money. However, under certain U.S. state privacy laws, some advertising-related disclosures (e.g., pixels used for cross-context behavioral advertising) may be considered “sharing.” See Section 8.

6) Cross-Border Processing (Canada and the United States)

Consolidated Sellers Inc. is a Canadian company, and orders may be administered from Canada. Our fulfillment and shipping operations may be conducted from the United States , including Florida and other states. Your information may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate. These jurisdictions may have different privacy laws than your state/province.

We take reasonable steps to protect your information regardless of where it is processed.

7) Data Retention

We retain personal information as long as necessary to:

provide services and fulfill orders
maintain business and financial records
comply with legal obligations
resolve disputes and enforce agreements

Retention periods vary depending on the type of data and the purpose for which it is used.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Choices and Rights

A. Access, Update, and Communications

You may request access to, correction of, or deletion of your personal information (subject to legal and operational requirements). You can also opt out of promotional emails by using the “unsubscribe” link or contacting us.

B. U.S. State Privacy Rights (e.g., California, Virginia, Colorado, Connecticut, Utah)

Depending on your state, you may have the right to:

know what personal information we collect and how we use it
access, correct, or delete certain personal information
opt out of certain targeted advertising or “sharing” of personal information
not be discriminated against for exercising privacy rights

To submit a request, contact us using the details in Section 12. We may verify your identity before fulfilling requests.

California Notice: We do not sell personal information for money. Some analytics/advertising cookies may be considered “sharing” for cross-context behavioral advertising. You can limit these via cookie controls and browser settings, and you can request opt-out assistance by contacting us.

C. Canadian Privacy Rights (PIPEDA)

If you are in Canada, you may request access to and correction of personal information we hold about you, subject to exceptions permitted by law.

10) Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

11) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on the Site. The “Effective Date” will be updated accordingly.

13) Contact Us (Privacy Requests)

Consolidated Sellers Inc.
Operating Site: SurplusTractorParts.com
Email: privacy@surplustractorparts.com](mailto:privacy@surplustractorparts.com)]
Phone: 1-877-306-2034

14) Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on the Site with a revised Effective Date.