Terms & Conditions of Sale and Website Use

Effective Date: April 16th 2026.

These Terms & Conditions apply automatically to all quotations, orders, and sales made by Consolidated Sellers Inc. (a Canadian company) (“we,” “us,” “our”) through SurplusTractorParts.com (the “Website”). They also govern your use of the Website. These Terms cannot be amended or altered unless expressly agreed in writing by an authorized representative of Consolidated Sellers Inc. at the time of order.

By using the Website, requesting a quote, or placing an order, you agree to be bound by these Terms, along with our Refund & Returns Policy and Privacy Policy, each of which forms part of these Terms.

1) Quotations

Unless otherwise stated in writing, quotations issued by SurplusTractorParts.com are open for acceptance for 30 days from the date of the quote. Customers must clearly identify the items they require by supplying accurate OEM part numbers, relevant serial number ranges/arrangement numbers (when applicable), descriptions, and quantities.

Quoted pricing and availability are subject to change prior to acceptance and may be withdrawn due to inventory changes, supplier changes, or correction of errors.

2) Prices, Taxes, and Currency

All prices are in U.S. Dollars (USD) unless stated otherwise.

Prices are exclusive of applicable taxes unless shown at checkout. Sales tax may be charged where required based on shipping destination and applicable law. Any duties, brokerage fees, or import-related charges (if applicable) are the customer’s responsibility.

We reserve the right to correct pricing errors. If a pricing error affects your order, we may cancel the order and refund amounts paid, or we may contact you for approval prior to processing.

3) Shipping Origin, Delivery, Risk of Loss, and Insurance

Shipping Origin: Orders ship from Florida, USA, unless otherwise stated.

Shipping and handling charges are the customer’s responsibility unless stated on the order confirmation. Carrier delivery dates are estimates only and are not guaranteed.

Risk of Loss / Title

Title and risk of loss pass to the customer when the goods are tendered to the carrier for shipment from our fulfillment location, unless otherwise required by applicable law. Once the shipment leaves our facility, we are not responsible for carrier delays, loss, theft, or damage in transit, although we will assist with claims and documentation where possible.

We recommend customers insure shipments against loss or damage, particularly for high-value items.

Freight/LTL Shipments

For freight deliveries, the customer must:

Inspect shipments before signing the delivery receipt;
Note visible damage or shortage on the delivery receipt (“damaged” / “short”); and
Take photos of the packaging, pallet/crate, and any damage.

Carriers often deny claims if damage is not recorded at delivery.

4) Orders and Order Acceptance

All orders should be placed through SurplusTractorParts.com. If any verbal/telephone order is taken, the customer accepts all consequences that may result from misunderstanding or misinterpretation.

Our order confirmation is the final arbiter of the contract of sale and constitutes acceptance of the order. The customer is responsible for reviewing all items, quantities, prices, and shipping details shown in the order confirmation.

We reserve the right to refuse, hold, or cancel any order at our discretion, including for suspected fraud, inventory issues, or verification concerns. If we cancel an order, our liability is limited to a refund of amounts paid for the cancelled item(s).

5) Customer Responsibility: Fitment, Compatibility, and Installation

Because surplus and replacement parts must match specific equipment configurations, the customer is responsible for verifying:

correct OEM/industry part number,
correct application/fitment,
correct serial number range / arrangement number, and
compatibility with the customer’s machine and intended use.

If you are unsure, contact us prior to ordering. Incorrectly ordered parts may be subject to return restrictions and restocking fees under our Refund & Returns Policy.

Installation/diagnosis is the customer’s responsibility. We are not responsible for costs associated with labor, downtime, towing, diagnostics, fluid loss, or incidental expenses.

6) Payment Terms

a) All invoices are payable in full, without discount, in USD. Under no circumstances may the customer withhold payment, set off amounts, or delay payment for any reason.

b) If payment is overdue, we may charge interest on any overdue amount from the due date until paid, calculated daily at a rate of 4% per annum over the applicable base rate for the invoice currency, whether before or after judgment. The customer agrees to reimburse all costs of collection, including reasonable legal fees where permitted.

We may require prepayment, additional verification, or alternate payment methods at our discretion.

7) Returns, Refunds, and Restocking

Returns and refunds are governed by our Refund & Returns Policy. Key terms include:

Return window: 30 days from delivery for eligible items
Restocking fee: 15% on approved customer-initiated returns
Non-returnable categories include installed/used parts, most electrical/electronic items, opened kits, special-order items, and clearance/as-is items.

The Refund & Returns Policy controls in the event of any conflict with a summary.

8) Warranty and Condition of Goods

Unless expressly stated otherwise in writing, products are sold as surplus or replacement parts.
Surplus Caterpillar parts are OEM Cat parts that are not sold by Caterpillar. Therefore, there are no warranties for any surplus parts purchased. However, in the rare cases where a defective part is sold, the refund and return policy guidelines will apply.
Any warranty coverage is limited to new aftermarket parts when sold:

the specific written warranty (if any) stated on the product page or invoice; and/or
remanufacturer warranty terms (for reman items), as stated on the invoice/product listing.

We do not provide warranties for failures caused by incorrect application, improper installation, contamination, misuse, overheating, lack of lubrication, abnormal operating conditions, or failure to follow OEM procedures.

To the maximum extent permitted by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose, except where such disclaimers are prohibited.

9) Cancellations

To request cancellation, contact: sales@surplustractorparts.com

Orders may be cancelled before shipment if processing has not advanced.
After an order has shipped, it cannot be cancelled with the carrier. Do not refuse delivery as a cancellation method.

If delivery is refused and returned to us, the customer remains responsible for outbound and return shipping charges and handling/restocking fees, as applicable. These amounts may be deducted from any refund.

10) Remanufactured Products and Core Charges

Some items are sold as remanufactured (“reman”) units and/or include a core charge.

Reman Items

Reman returns (outside of verified defect/warranty claims) must be unused and uninstalled and may be subject to return restrictions and restocking fees.

Core Charges / Exchange

Core charge refunds are issued only after the core is returned and passes inspection as rebuildable and complete. Cores may be rejected if they are incomplete, disassembled beyond normal service, or catastrophically damaged (e.g., cracked housings, missing major components, severe corrosion, fire damage).

Core return deadlines and eligibility criteria shown on the product listing or invoice apply and control if different from these Terms. Unless otherwise stated, core return shipping is the customer’s responsibility.

11) Ownership (Retention of Title)

All goods remain the property of Consolidated Sellers Inc. until payment has been received in full and cleared, where permitted by applicable law.

12) Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, downtime, loss of use, or labor/diagnostic costs.
Our total liability for any claim relating to an order is limited to the amount paid for the specific product(s) giving rise to the claim.

13) Intellectual Property and OEM Trademarks (No Affiliation)

“Caterpillar,” “CAT,” and related marks are trademarks of their respective owners. SurplusTractorParts.com and Consolidated Sellers Inc. are not affiliated with, sponsored by, or endorsed by Caterpillar Inc. References to OEM names and part numbers are for identification purposes only.

All Website content (text, graphics, logos, images, and layout) is owned by or licensed to Consolidated Sellers Inc. and may not be copied, reproduced, or reused without written permission.

14) Export Compliance

Items sold may be subject to export regulations of Canada, the United States, and other jurisdictions. The customer agrees to comply with all applicable export/import laws, sanctions, and restrictions and represents that they are not prohibited from receiving the goods.

15) Governing Law and Venue

These Terms and any dispute arising from them are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles. Any legal claim or proceeding must be brought in the courts located in Ontario, Canada, and the parties consent to that jurisdiction and venue.

16) Website Use, Accounts, and Prohibited Conduct

You agree not to misuse the Website, including by attempting unauthorized access, scraping without permission, transmitting malware, interfering with site operation, or using the Website for unlawful activity. We may suspend or terminate access for suspected misuse or violation of these Terms.

Account holders are responsible for maintaining the confidentiality of login credentials and for all activity under their account.

17) Changes to These Terms

We may update these Terms from time to time. The version posted at the time you place an order will apply to that order.